United States | Digital
Account Delivery Specialist
We are looking for an extremely detail-oriented, communicative, and proactive project manager and account lead to join our growing digital agency. If you are passionate about keeping large marketing projects organized, creative problem solving, and building long-term relationships with team members and clients, this could be the perfect role for you.

What You'll Do
- Help manage the successful delivery of work for a book of accounts from the moment we kick off each project.
- Build trust and buy-in from client contacts while inspiring and leading internal teams to do their best work and drive results.
- Process and delegate deliverables and tasks to digital marketing, content, design, and web teams.
- Create easily digestible, organized project plans and trackers, then keep them updated on a rolling basis.
- Prepare for and lead regularly scheduled client meetings.
- Deliver all work on time — or work with clients and internal team members to negotiate new deadlines.
- Source client inputs, feedback, and approvals on deliverables.
- Collaborate with clients and team members in real-time via Slack.
- QA deliverables to ensure adherence to client objectives and inputs.
- Understand our goals for each of your projects and ensure their achievement.
Who You Are
- An ambitious and extremely organized project manager who is passionate about delivering complex digital marketing and web projects
- Extremely attentive to deadlines, processes, and details
- Strong communication skills
- Enjoys interfacing with clients
- Proactive problem solver who isn’t afraid to dive in and get your hands dirty.
- Able to pivot quickly between tasks and adapt to shifting expectations and client goals
- Experience managing work inside of more advanced project management software like ClickUp, Asana, or Airtable
- At least 2 years of project management experience in an agency setting is preferred
- Flexibility in your working hours so you can meet with our Spain-based web team as well as client meetings throughout the day
Perks and Benefits
- In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
- 100% company funded health insurance, with dental and vision options
- 401(k) plan to help save for your future
- Permanent remote work option
- Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
- Monthly wellness stipend and quarterly employee appreciation gift
- One-time reimbursement for work from home equipment
- Monthly team bonding sessions / happy hours
- Pre-tax commuter benefits
- The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day
Nat Kelner
Senior Director of Digital

Elsa Fridman Randolph
Associate Director of Digital

Benjamin-John Sutherland
Account Delivery Specialist

Cara Geser
Account Delivery Specialist

Andrés Clúa
Director of Technology

Mercedes Lorenzo
Creative Director

Kelley Hoefle
Marketing Operations Manager
