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Thunderfoot is now Terra! Read about our rebrand here.

Account Delivery Specialist

We are looking for an extremely detail-oriented, communicative, and proactive project manager and account lead to join our growing digital agency. If you are passionate about keeping large marketing projects organized, creative problem solving, and building long-term relationships with team members and clients, this could be the perfect role for you.

Terra

What You'll Do

  • Help manage the successful delivery of work for a book of accounts from the moment we kick off each project.
  • Build trust and buy-in from client contacts while inspiring and leading internal teams to do their best work and drive results.
  • Process and delegate deliverables and tasks to digital marketing, content, design, and web teams.
  • Create easily digestible, organized project plans and trackers, then keep them updated on a rolling basis.
  • Prepare for and lead regularly scheduled client meetings.
  • Deliver all work on time — or work with clients and internal team members to negotiate new deadlines.
  • Source client inputs, feedback, and approvals on deliverables.
  • Collaborate with clients and team members in real-time via Slack.
  • QA deliverables to ensure adherence to client objectives and inputs.
  • Understand our goals for each of your projects and ensure their achievement.

Who You Are

  • An ambitious and extremely organized project manager who is passionate about delivering complex digital marketing and web projects
  • Extremely attentive to deadlines, processes, and details
  • Strong communication skills
  • Enjoys interfacing with clients
  • Proactive problem solver who isn’t afraid to dive in and get your hands dirty.
  • Able to pivot quickly between tasks and adapt to shifting expectations and client goals
  • Experience managing work inside of more advanced project management software like ClickUp, Asana, or Airtable
  • At least 2 years of project management experience in an agency setting is preferred
  • Flexibility in your working hours so you can meet with our Spain-based web team as well as client meetings throughout the day

Perks and Benefits

  • In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
  • 100% company funded health insurance, with dental and vision options
  • 401(k) plan to help save for your future
  • Permanent remote work option
  • Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
  • Monthly wellness stipend and quarterly employee appreciation gift
  • One-time reimbursement for work from home equipment
  • Monthly team bonding sessions / happy hours
  • Pre-tax commuter benefits
  • The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day
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Ready for an adventure?

Join Us!

Who You’ll Work With

Meet your new team members.

Join Us!
NatKelner

Nat Kelner

Director of Digital

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ElsaFridman_v2

Elsa Fridman Randolph

Senior Account Delivery Manager

BenSutherland_v2

Benjamin-John Sutherland

Account Delivery Specialist

CaraGeser_v2

Cara Geser

Account Delivery Specialist

JohnGaniard_v2

John Ganiard

Account Delivery Specialist

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AndresClua_v2

Andrés Clúa

Director of Technology

MercedesLorenzo

Mercedes Lorenzo

Creative Director

Terra Oficina _ @silviaoselkafotografia --28
KelleyHoefle_v2

Kelley Hoefle

Marketing Operations Manager

AndySpedick

Andy Spedick

Digital Operations Manager

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Apply now.

Let's Talk!