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Improving host experiences for the #1 vacation rental site in the world.

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About the Project

Airbnb needed a partner who could support their ambitious goals for engaging millions of hosts around the world. We offered our expertise to empower this global community to offer better guest experiences and grow their businesses.

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Our Team

Meet the people behind your next dream Airbnb experience.

Olaia Azpiroz

UX/UI Design Lead

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Remy Bernstein

Managing Partner

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Elsa Fridman Randolph

Senior Account Delivery Manager

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Josephine Ho

Digital Content Manager

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Kelley Hoefle

Marketing Operations Manager

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Mercedes Lorenzo

Creative Director

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Isabel Teixeira

Creative Project Lead

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Empowering Hosts

More than 4 million people around the world share their space as Airbnb hosts. We built an intuitive digital resource center to help them all access educational content that helps them provide better experiences for their guests.

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An Inspiring Community

The new Resource Hub is home to an ever-expanding library of multimedia content featuring real Airbnb locations and stories from all over the world, inspiring hosts to never stop pursuing the dream guest experience.

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“Terra is essential to Airbnb's communications strategy for millions of hosts.”
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Vanessa Schneider

Director of Host Operations, Airbnb

More Work by Terra

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