Improving host experiences for the #1 vacation rental site in the world.
About the Project
Airbnb needed a partner who could support their ambitious goals for engaging millions of hosts around the world. We offered our expertise to empower this global community to offer better guest experiences and grow their businesses.
Our Team
Meet the people behind your next dream Airbnb experience.
Remy Bernstein
Managing Partner
Elsa Fridman Randolph
Senior Account Delivery Manager
Misha Joshi
Director of Content
Josephine Ho
Content Manager
Andy Spedick
Digital Operations Manager
Enoch Sup Lee
Graphic Designer
Olaia Azpiroz
UX/UI Design Lead
Isabel Teixeira
Web & Design Project Manager
Empowering Hosts
More than 4 million people around the world share their space as Airbnb hosts, and they needed an intuitive digital Resource Center to access educational content that helps them provide better experiences for their guests.
An Inspiring Community
The new Resource Hub is home to an ever-expanding library of multimedia content featuring real Airbnb locations and stories from all over the world, inspiring hosts to never stop pursuing the dream guest experience.
“Terra is essential to Airbnb's communications strategy for millions of hosts.”
