Digital team as a service for the #1 AI customer experience platform.
About the Project
Talkdesk needed a fully integrated partner to help achieve their global SEO, design, and demand generation targets. We built an all-star marketing squad from the ground up and got right to work.
Our Team
Meet the team behind Talkdesk's marketing center of excellence.
John Gallagher
Digital Content Manager
John Ganiard
Account Delivery Specialist
Alma Hortelano
UX/UI Designer
Laura Huie
Writer
Nat Kelner
Director of Digital
Mercedes Lorenzo
Creative Director
Kip Miller
Senior Digital Content Manager
Improving Customer Experiences with AI
To reach CX leaders all over the world, Terra developed and executed a regionalized SEO strategy in six languages, a refreshed global design system, and a series of industry-specific email campaigns. Together, these efforts are helping Talkdesk's marketing organization consistently hit their quarterly targets.
Deeper Analytics & Attribution
The content we produce helps Talkdesk show how AI is changing customers' lives for the better. The custom dashboards we create capture the value of that content to Talkdesk's bottom line. And our hands-on approach to tagging and attribution ensures every data point is 100% accurate.
“Terra is a versatile partner with experts ready to engage across every channel and strategy I own. They are elite!”
Kyle Sutton
VP of Growth, Talkdesk
+80%
Revenue from Organic Search
+10%
Increase in Conversion Rates
