Digital team as a service for the #1 AI customer experience platform.

About the Project

Talkdesk needed a fully integrated partner to help achieve their global SEO, design, and demand generation targets. We built an all-star marketing squad from the ground up and got right to work.

Our Team

Meet the team behind Talkdesk's marketing center of excellence.

Isabel Teixeira

Client Operations Lead

Laura Huie

Digital Content Manager

Nat Kelner

Senior Director of Digital

Mercedes Lorenzo

Creative Director

Kip Miller

Associate Director of Digital

Olaia Azpiroz

UX/UI Design Lead

Improving Customer Experiences with AI

To reach CX leaders all over the world, Terra developed and executed a regionalized SEO strategy in six languages, a refreshed global design system, and a series of industry-specific email campaigns. Together, these efforts are helping Talkdesk's marketing organization consistently hit their quarterly targets.

Deeper Analytics & Attribution

The content we produce helps Talkdesk show how AI is changing customers' lives for the better. The custom dashboards we create capture the value of that content to Talkdesk's bottom line. And our hands-on approach to tagging and attribution ensures every data point is 100% accurate.